Device Enrollment Manager - Enrolling a Device in Microsoft Intune (2024)

Device Enrollment Manager - Enrolling a device in Microsoft Intune

The Device Enrollment Manager (DEM) is a kind of service account. These accounts have permissions that let authorized users enroll and manage multiple corporate-owned devices. A DEM account requires an Intune user or device license, and an associated Azure AD user.

DEM is an Intune role/permission that can be applied to an Azure AD user account, and they can enroll up to 1000 devices. A DEM account is useful for scenarios where devices are enrolled & prepared before handing them out to the users of the devices. There’s a limit of 150 Device Enrollment Manager accounts in Microsoft Intune. DEM enrolls Windows 10/11 devices.

1. Pre-requisite to create DEM accounts
2. Add a device enrollment manager
3. Enrolling a device in Microsoft Intune
4. To remove a device enrollment manager user

1. Prerequisite to create DEM accounts

Global Administrator or Intune Administrator. An Azure AD user with the above-mentioned role can perform the following tasks:

• Assign DEM permission to an Azure AD user account
• See all DEM users

2. Add a device enrollment manager

1. Sign in to the Microsoft Endpoint Manager admin center and choose Devices > Enroll devices > Device enrollment managers.
2. Select Add.
3. On the Add User, enter a user principal name for the DEM user, and select Add. The DEM user is added to the list of DEM users.
   
4. User added as a DEM has Intune license:
   

3. Enrolling a device in Microsoft Intune

Now Switch to your Windows 10 machine to enroll a device

1. Right-click on Windows > Settings > Accounts
2. Access Work or School Account and then click Connect.
3. Click on Join this device to Azure AD Directory and add DEM user credentials and click on Next and Sign In.
4. Click on Joinand then click on Done.
5. In the next window, the DEM user is connected to Azure AD.
   
6. Now restart the machine with the same user.
7. Sign in to the Microsoft Endpoint Manager admin center and choose Devices > All devices. You will see your device enrolled and managed by Intune.
8. Once the device is enrolled, follow this link to deploy MSI to Intune managed device: Deployment of MSI packages through Microsoft Intune

Only the Intune admin has the capability to perform a wipe or remove any enrolled device and that is through the Microsoft Endpoint Manager admin center only.

4. To remove a device enrollment manager user

1. Sign in to the Microsoft Endpoint Manager admin center, and choose Devices > Enroll devices > Device enrollment managers.
2. On Device enrollment managers, select the DEM user and select Delete.

How to deploy the MSI package to an enrolled device through Microsoft Intune.

Was this article helpful?